Find quick answers about custom printing, artwork files, production time, shipping, and after-sales support.
If you still need help, email us at
laoxujia1989@gmail.com.
We provide custom printing and packaging solutions, including labels, boxes, cartons, gift packaging, notebooks,
brochures, and other printed promotional materials. You can send your requirements for a quick quotation.
Preferred formats: AI, PDF (vector), EPS, and PSD. High-resolution PNG/JPG is acceptable for some items.
For best print quality, please provide 300 DPI images and outlined/embedded fonts.
Yes. We can provide a digital proof for your approval. Production starts only after your confirmation.
Please review text, size, colors, and layout carefully before approving.
MOQ depends on the product type, size, materials, and finishing requirements.
Send us your product specs and target quantity, and we will recommend the most cost-effective option.
Production time depends on product complexity and quantity. After artwork/proof approval, we will confirm the schedule.
Rush orders may be available for certain items—please contact us for details.
Yes. We can ship worldwide. Shipping cost and transit time depend on destination, package size/weight,
and chosen courier. Import duties and taxes (if any) are typically the buyer’s responsibility.
We can match colors based on Pantone (PMS) or your sample. Please note that screen colors (RGB) may differ from print colors (CMYK).
For critical branding, we recommend Pantone matching and/or a physical sample.
Please contact us within a reasonable time after delivery with photos/videos and order details.
If the issue is confirmed to be caused by manufacturing, we will offer a remake, replacement, or a suitable solution.
